Export documentation and communication at IndoSpiceHub Pontianak office

Start Your Export Inquiry

Tell us about your product requirements and destination market. Our export team will prepare a quotation based on your specifications and shipment needs.

How We Work Together

From first inquiry to FOB Jakarta shipment

Share Your Requirements

Submit an RFQ with your product, quantity, packaging preference and destination port.

Review & Consultation

Our export team reviews your inquiry and contacts you to clarify any open details.

Quotation Preparation

We prepare a formal quotation including pricing, lead time and available documentation.

Specification Confirmation

Pre-shipment samples and final specifications are confirmed before production starts.

Export Preparation

Goods are prepared, inspected, packed and documented to your confirmed requirements.

FOB Jakarta Shipment

Container is loaded and departed. Tracking and documentation sent to you at vessel departure.

Request for Quotation

Tell us what you need

The more detail you provide about your product, quantity and destination requirements, the more accurately we can prepare your quotation. Fields marked * are required.

Include grading requirements, any phytosanitary or food-safety certifications needed, and your expected delivery schedule if known.

We will use this information only to prepare and respond to your quotation request. Your contact details will not be shared with third parties.

Before you submit

Including the following information helps our team prepare a more accurate quotation and reduces the number of follow-up questions before we can send you a formal offer.

  • Product The specific commodity and, where applicable, the grade or origin region you require.
  • Quantity Total volume in metric tons, or the number of containers. FCL or LCL shipment.
  • Packaging Preference Bag type, weight per unit, and any private-label or special marking requirements.
  • Destination Country The destination port or country, including any country-specific import documentation requirements you are aware of.
  • Shipment Term Your preferred Incoterm. FOB Jakarta is our standard; alternatives are available on request.
  • Delivery Timeline Your target shipment window or required delivery date at the destination port.

Response time: Most inquiries receive a quotation within one business day. Complex multi-product inquiries may take up to two business days.

Speak with Our Export Team

Direct contact for qualified inquiries

Export Consultant

+62 821-4856-0562

Chat on WhatsApp

Export Consultant

+62 858-4972-0068

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Export Consultant

+62 813-4975-2250

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Export Consultant

+62 813-4737-7009

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Office Information

PT Alam Jaya Mulia — Pontianak

Legal entity
PT Alam Jaya Mulia
Export brand
IndoSpiceHub
Office location
Pontianak, Indonesia
Export base
Port of Jakarta (Tanjung Priok)
Primary incoterm
FOB Jakarta — alternatives available on request
Export products
Black Pepper · White Pepper · Cloves · Cassia Cinnamon · Coconut Charcoal Briquettes

Frequently Asked

Questions buyers ask before submitting an inquiry

Most inquiries receive a response within one business day. If your RFQ includes a clear product, quantity, packaging preference and destination, we can typically return a formal quotation the same day. More complex multi-product inquiries or those requiring freight rate confirmation may take up to two business days.

Yes. We offer PP woven bags, kraft paper bags, jumbo bags and carton boxes across our product range. Private-label packaging — including custom print on bags or cartons — is available for buyers with minimum order volumes. Please include your packaging requirements in the RFQ form so we can confirm feasibility and any additional lead time required.

IndoSpiceHub currently exports five commodity lines: black pepper (West Kalimantan origin), white pepper (West Kalimantan origin), whole cloves, Cassia cinnamon and coconut shell charcoal briquettes — all FOB Jakarta. Current stock availability and forward harvest timelines can be confirmed when you submit an inquiry. See our Products page for full details on each commodity.

Within the range commercially available from Indonesian origin, we prepare quotations to buyer-stated specifications. If you require a specific moisture level, purity grade or other parameter, state it in the RFQ so we can confirm whether it can be consistently supplied. We do not quote specifications we cannot reliably deliver.

FOB Jakarta is our standard and primary export term. CIF, CFR and EXW are available on request depending on the destination and shipment volume. If your preference is CIF or CFR, please include your destination port in the RFQ so we can include freight in the quotation. Alternative Incoterms do not change the quality, documentation or lead time of the shipment.

Ready to discuss your sourcing requirements?

Our export team is ready to prepare a quotation based on your specifications.

Share your product, quantity, packaging preference and destination market. We will return a formal quotation within one business day.